Privacy Policy
This policy explains how Applikeable handles personal data collected through billing.applikeable.com and related product sales flows. Last updated April 21, 2026.
1. Who we are
Applikeable operates this billing domain for the TwinPane and PolicyFlow products. You can contact us at hello@applikeable.com.
2. Data we collect
- Contact and account details such as name, email address, company name and support correspondence.
- Transaction and subscription details needed to manage purchases, invoices, renewals and refunds.
- Technical and usage information such as browser, device, IP address, logs and site diagnostics.
3. Why we use the data
- To provide the products, maintain accounts and deliver customer support.
- To process orders, confirm purchases, prevent fraud and meet tax or accounting obligations.
- To improve service reliability, security and product quality.
- To communicate about billing, service changes, legal updates or support matters.
4. Payment processors and service providers
Payments initiated from this billing domain are processed through Paddle as merchant of record. Paddle may collect and process buyer information needed to complete the transaction, manage taxes, fight fraud and issue receipts or invoices.
We may also use hosting, analytics, email, support and infrastructure providers that process data on our behalf under appropriate contractual protections.
5. Legal bases and retention
We process personal data where necessary to perform a contract, comply with legal obligations, pursue legitimate business interests such as support and security, or where you have provided consent when consent is required.
We retain data only for as long as reasonably needed for the purposes above, including support history, product delivery, accounting, fraud prevention and legal compliance.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing of your personal data, and in some cases request portability of your data.
To make a privacy request, contact hello@applikeable.com.
7. International transfers and security
Data may be processed in countries other than your own when our providers operate internationally. Where required, we rely on appropriate safeguards for those transfers.
We use reasonable technical and organizational measures to protect personal data, but no system can guarantee absolute security.
8. Contact
Privacy questions can be sent to hello@applikeable.com. Business location: Copenhagen, Denmark.