Refund Policy

Email hello@applikeable.com with your order reference, the product name, and a short description of the issue. If the transaction was processed through Paddle, Paddle may also contact us or help route the request.

We review refund requests fairly and in good faith. Where a product was purchased in error, is materially not as described, or cannot reasonably be used due to a confirmed defect, we will generally work toward a refund, replacement, or another practical resolution.

For self-serve purchases, requests made within 14 days of the initial charge are the most likely to be approved, especially where little or no value has yet been delivered.

Canceling a subscription stops future renewals. Charges already processed for a renewal period are normally non-refundable once that billing period has started, unless required by law or unless there is a clear billing or product-delivery problem.

If you believe a renewal was unexpected, contact us promptly and include the order reference so we can review the timing and account activity.

• Requests made long after purchase with no clear service or billing issue.
• Situations where the product has already been substantially used or delivered as described.
• Abuse of trials, promotional offers, or repeated charge-and-refund behavior.
• Issues caused by customer environment, misuse, or third-party systems outside our reasonable control.

We aim to respond to refund requests within 2 business days. If a refund is approved, the actual time for the funds to appear depends on Paddle, the payment method and the customer's bank.